Currency       
Mexican peso. The rate of exchange against the US dollar fluctuates daily you my want to call your local bank for more information 

Credit Cards
Most major credit cards are widely accepted at hotels and resorts. However, some retail stores, restaurants and bars may not accept credit cards. Gasoline purchases are usually made with cash. It is always best to inquire before making any purchases. 

Languages
Spanish, but English is spoken in most areas and in all the major hotels and most restaurants and bars. 

Population         
350,000 approximately in the area

Climate
It is not call a sun destination for nothing the climate is great most of the time. Semi-tropical with an average temperature of 80 degrees Fahrenheit. Average daily maximum and minimum temperatures for Cancún: January-March, 68-86°F; April-June, 71-89°F (22-32°C); July-September, 75-91°F ; October-December, 68-87°F.

Customs
Declaration forms must be completed upon arrival.

Departure Tax
Departure tax is approximately U.S.$40, except for passengers under two years of age, who are exempt from the tax.

Churches
The religion is predominantly Roman Catholic although some of the local population practices the Mayan religion. Several hotels celebrate mass. Check with front desk at you hotel for information on churches nearest you. 

Documentation
U.S. citizens need a valid passport,  a visa is not necessary. Any person under 18 years of age is considered a minor. Very strict regulations govern travel by minors into Mexico.  If traveling with only one parent, the minor must have a notarized letter of consent signed by the parent not traveling.
-If traveling with only one parent and the other parent is deceased or the child has only one legal parent, a notarized statement must be obtained as proof.

Tipping
Tipping is voluntary. Usually 10 to 15 percent is generally acceptable at the restaurants. In some cases, a gratuity may be added to your check. It may not be stated on the menu. This practice varies with establishment. Be sure to ask before paying the bill. One to two dollars are good for bell-boys and maids at the hotels.  

Electricity: 
110 volts, the same as in the U.S.

Time Zones
Central Standard year round. 

Currency Exchange Facilities and Banking  
US Dollars are very easily exchanged into pesos in banks, major hotels, airports and exchange houses. Mexican banks are generally open from 9 am to 2:30 pm weekdays only. Exchange houses are open longer and offer quicker service. Most credit cards are accepted in shops, hotels and travel agencies. Major purchases are best made with a credit card. You automatically receive the bank rate of exchange, which is higher than the rates given in town or at the hotels. 

Water
Potable water is readily available at many of the tourist locations. Bottled drinking water is available throughout the region and we recommend that is what you drink. 

Business Hours
Most stores are open from 10 am to 10 pm daily in the Hotel Zone. Stores downtown may close between 2 pm and 4 pm for the traditional "siesta" and on Sundays.

Medical Facilities       
Mexico has a very good nationalized healthcare system and almost every town and city has either a national hospital or medical clinic. Most hotel have a 24-hour doctor on call. No vaccinations are need to enter Mexico from the US or Canada. Below is a list of local hospitals and clinics.

Hospital Americano
84-61333/84-6068 (24-hours)
15 Viento Street, SM4

Red Cross
84-1616 (24-hours)
Yaxchilan Avenue, SM21

Total Assist
84-1092, 84-8116 (24-hours)
5 Claveles Street, SM22

Handicapped Facilities
Most five star and Gran Turismo hotels are wheel chair accessible. When booking with us we will advise you as to which hotel are handicapped friendly and we will try and meet your  specific requirements.

Give us a call at for more information
888.319.8233
or